So that we may best serve you, we have some requirements in terms of payment, pick up and delivery, and appointments.

For drapery, bedding and accessories, a 50% deposit on labor and 100% payment on materials are required at the start of a job.  The remaining balance is due upon installation, pick up or delivery, unless previous arrangements have been made.  Any remaining balance must be paid no more than four business days following installation.

A deposit for reupholstery is not required, with full payment due  upon delivery.  Custom furniture orders require a 50% deposit at the start of a job, with the balance due at delivery.

If you are planning to pick up an order at the workroom, please contact info@douglassworkroom.com, prior to pick up.  Also, drapery and furniture consultations are by appointment only.  Appointments are available Monday through Friday between the hours of 9:00am to 2:00pm, with the exception of a daily lunch break from 12:30-1:00.  For all drapery, furniture and upholstery appointments, or questions that may be answered via email, please contact info@douglassworkroom.com.